Blog
How AI Helps Streamline HVAC Diagnostics and Customer Communication
| Posted: Wednesday, October 15, 2025 |
Perhaps the greatest advantage AI can provide is dramatically accelerating how quickly dealers can diagnose and resolve customer issues. By instantly accessing comprehensive data about each homeowner's HVAC system, dealers can identify problems in minutes rather than hours.
Common Troubleshooting Mistakes to Avoid
| Posted: Tuesday, October 14, 2025 |
Avoid shortcuts and common mistakes when troubleshooting refrigeration systems. Attention to detail not only improves your skills but also increases your value to your company.
The NEWSMakers Podcast: Troubleshooting Comfort Issues with NCI's David Richardson
| Posted: Wednesday, October 8, 2025 |
How do pros actually fix comfort issues? David Richardson, director of technical curriculum and instructor at the National Comfort Institute (NCI), answers
Stop Swapping Parts — Start Troubleshooting Smarter
| Posted: Friday, October 3, 2025 |
A blown fuse or tripped breaker may point to deeper problems — here’s how to trace the issue before swapping parts and burning time.
3 Common HVAC Code Violations with Dryer Vents and Fiberglass Insulation
| Posted: Saturday, September 27, 2025 |
The most common code violations in HVAC aren’t rare mistakes — they’re everyday habits. Here’s how to break them.
Troubleshooting Tips for Heat Pump Reversing Valves
| Posted: Thursday, September 18, 2025 |
Heat pump not performing? Before swapping parts, here’s how to use simple techniques — like the touch test — to confirm a reversing valve issue.
HVAC Q&A Episode 12: Hidden IAQ Culprits
| Posted: Saturday, July 5, 2025 |
In this video, pros from National Comfort Institute, Goettl Air Conditioning, and Green Valley Cooling & Heating share advice for finding and fixing common indoor air quality issues.
HVAC Q&A Episode 10: Ductless Installs
| Posted: Monday, May 12, 2025 |
In this video, experts from Carrier, METUS, and Friedrich share advice on what to do — and what to avoid — during ductless installs.
The Importance of Regular Heat Pump Maintenance
| Posted: Wednesday, April 23, 2025 |
Want to guarantee efficiency, lower energy costs, and a prolonged lifespan of a heat pump system? The key is regular maintenance.
Bridging the Heat Pump Training Gap
| Posted: Thursday, April 17, 2025 |
To ensure performance, longevity, and profit, HVAC techs need to be properly trained on all aspects of heat pumps, or it could spell disaster for the technology and company that installed it.
Anatomy of a 3-Wire Zone Valve
| Posted: Friday, March 14, 2025 |
Confused about zone valves? Here's an in-depth breakdown of how to work on them.
4 Air Diagnostic Tests to Diagnose Tough Comfort Problems
| Posted: Wednesday, March 12, 2025 |
The usual suspects have been checked, but the comfort problems still persist – dig deeper with these four diagnostic steps that can help solve the mystery.
Troubleshooting Liquid Line Solenoids
| Posted: Monday, February 17, 2025 |
Troubleshooting and replacing a liquid line solenoid is generally not a difficult task – if technicians understand their design and how they operate.
Achieve Building Decarbonization with Modern Controls
| Posted: Thursday, February 6, 2025 |
With the right controls, HVAC systems can do more than ever. Buildings can be more sustainable. Learn more about what modern controls can do for your buildings.
6 Essential Steps to Handling a Carbon Monoxide Alarm Call
| Posted: Thursday, January 30, 2025 |
Before responding to what can be one of HVAC's most dangerous calls, contractors need to have a plan in place for technicians who will be entering a building where CO could be present.
Ensuring HVACR System Resiliency, Regardless of the Weather
| Posted: Thursday, January 30, 2025 |
As recording-breaking winter heatwaves and unexpected freezes in the South become more common-place, HVAC equipment is experiencing more strain, and technicians need to be ready to address this additional weather-related stress.
Air Balancing: Achieving Harmony in an HVAC System
| Posted: Saturday, December 28, 2024 |
Utilizing air balancing techniques can transform underperforming zones and deliver more even temperatures across HVAC systems.
Symbio® 700 Equipment Controllers: Servicing & Troubleshooting with the Symbio® Mobile App
| Posted: Wednesday, December 18, 2024 |
From diagnostic codes to alarms, the Symbio
® Mobile App’ s features, navigation, and easy access change today’s approach for technician servicing and troubleshooting of Symbio
® 700.
Using A2Ls in Commercial Refrigeration Equipment
| Posted: Friday, December 6, 2024 |
Technicians must be trained to handle A2L refrigerants safely, using proper equipment, following safety guidelines, and understanding risks to prevent injuries.
Locating Hard-to-Find Refrigerant Leaks
| Posted: Friday, December 6, 2024 |
Perseverance is generally your best tool when trying to find a refrigerant leak.
HVAC Airflow Troubleshooting and the Top Tests and Tools to Help
| Posted: Saturday, November 30, 2024 |
Airflow diagnostics made simple—discover how to ensure peak performance in HVAC systems.
Meeting Homeowners’ Expected Lead Times
| Posted: Tuesday, November 26, 2024 |
59% of homeowners expect their new HVAC equipment to be installed within 2-3 weeks of the quote.
Using Data Recording as a Troubleshooting Aid
| Posted: Wednesday, November 13, 2024 |
Data recording can help less experienced technicians troubleshoot refrigeration systems. Quickly and accurately determining the cause of a system problem is beneficial to both the equipment owner and the servicing contractor, and experience can be a major factor in a technician's ability to troubleshoot systems with greater precision.
Few Homeowners are Aware of HVAC Incentives, Survey Shows
| Posted: Tuesday, November 12, 2024 |
Low public awareness of incentives that can subsidize residential HVAC purchases means contractors have the opportunity to educate and position themselves as trusted advisors, marketing experts say.
When Consumers Opt to Repair v. Replace
| Posted: Monday, November 11, 2024 |
Homeowners likely won’t choose to replace unless it’s cheaper than the repair.
How To Clean the Ducts in a Home With Asbestos
| Posted: Monday, November 4, 2024 |
Old homes and old HVAC systems bring the potential for asbestos — here’s what HVAC contractors and duct cleaning professionals need to know if they run into it on a jobsite.
New Study Shows Homeowner ‘Repair Or Replace?’ Tipping Point
| Posted: Tuesday, October 29, 2024 |
People are still pinching pennies and choosing repairs, but there are ways for contractors to sell new equipment, even when it’s more expensive.
Don’t Overlook Cleaning the Evaporator Coil
| Posted: Friday, October 18, 2024 |
Cleaning evaporator coils in a walk-in cooler can be challenging, but it needs to be done in order to keep the system operating efficiently.
Should You Clean the Ducts of a Home with Asbestos?
| Posted: Thursday, October 17, 2024 |
Trained to identify the varying types of asbestos used in old buildings, Matt Mountain of Mountain Duct Cleaning knows what he’s looking for.
Understanding Voltage, Current, and Resistance
| Posted: Thursday, September 12, 2024 |
Technicians need to understand the basic electrical fundamentals and how they relate to each other in order to better troubleshoot electrical failures.